The Effectiveness of Digital Performance Management in Implementing Employee Performance Accountability

(Case Study at SDN 1 Ciwareng and SDN 1 Pasanggrahan, Purwakarta Regency)

Abstract

Digital transformation in Human Resource Management (HRM) has shifted the paradigm of performance appraisal from conventional methods toward digital-based systems to enhance transparency and accountability. This study aims to analyze the effectiveness of utilizing digital performance management in achieving employee performance accountability management at SDN 1 Ciwareng and SDN 1 Pasanggrahan, Purwakarta Regency.The research employs a qualitative descriptive method with a case study approach. Data were collected through observations of digital performance platform usage (such as Ruang GTK /e-Kinerja), in-depth interviews with school principals and teachers, and documentation of performance reports. Based on the literature review, the integration of digital appraisal systems, digital training, and systematic evaluation has proven to have a positive impact on employee performance and organizational effectiveness. The findings indicate that the utilization of digital performance management in both schools has enhanced accountability through more real-time and objective activity recording. However, its effectiveness is highly dependent on supporting variables such as teachers' digital literacy, work motivation, and the digital leadership of the school principals. The results suggest that while digital systems reduce appraisal subjectivity, technical constraints and user adaptation remain primary challenges. This study concludes that digital performance management is a crucial instrument in creating accountable performance governance, yet it requires continuous training support to optimize its transformative impact within basic education units.