Mentoring for the Implementation of Internal Quality Assurance for Bimba AIUEO Managers in Subang Regency

Abstrak

This article presents the results of mentoring activities for the implementation of internal quality assurance for Bimba AIUEO managers in Subang Regency. The activities, carried out in the form of training and workshops, aimed to improve managers' and tutors' understanding of quality culture, the development of Standard Operating Procedures (SOPs), and techniques for developing instruments for measuring parent satisfaction. A total of 30 tutors from various Bimba AIUEO branches in Subang Regency participated in the activities, which took place at Jl. D.I. Panjaitan Gang Karangsari 58, RT 011/003, Subang 41215. Through a participatory approach that integrates theory and practice, these activities resulted in increased awareness of the importance of process standardization and customer satisfaction measurement. The results of the mentoring are expected to form the foundation for sustainable improvement in the quality of early childhood education services in the region.